Privacy Policy

Last updated: 7 October 2026

Vanya AI Solutions ("we", "us", "our"), run by Jay Gupta from Samarvarni, Silvassa, respects your privacy. This policy explains what information we collect through our website vanyaaisolutions.in, WhatsApp, phone and email, how we use it, and the choices you have. It is written in line with India's Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

1. Information we collect

Information you give us: your name, phone/WhatsApp number, email, business name, city and details of the work you need, when you fill a form, use our chat assistant, message us on WhatsApp, call or email us.
Project information: logos, photos, product lists, prices and other business content you share so we can build your website, automation or marketing.
Technical information: basic data such as browser type, device, pages visited and approximate location, collected automatically by our hosting provider and any analytics tools we use.

2. How we use your information

To reply to your enquiry and give you a quotation.
To deliver, support and improve the services you buy from us.
To send you updates about your project, invoices and support messages.
To send occasional offers or updates on WhatsApp or email, only if you have agreed. You can stop these at any time by replying "STOP".
To meet legal, tax and accounting requirements.

We do not sell or rent your personal information to anyone.

3. WhatsApp, Meta and other third-party services

We use trusted third-party services to run our business, such as WhatsApp / WhatsApp Business (Meta Platforms), Meta (Facebook & Instagram) ads, Google Maps, Google Workspace, our website host and payment providers. When you contact us through these services, their own privacy policies also apply. We share only the information needed for the service to work.

4. Client customer data

When we set up WhatsApp automation, chatbots or CRM for a client business, that business owns the data of its own customers. We process such data only to provide the service, on the client's instructions, and do not use it for our own marketing.

5. Cookies

Our website may use basic cookies and similar tools to keep the site working and to understand visits. You can block or delete cookies in your browser settings; the site will still work.

6. How long we keep data

We keep your information only as long as needed for your project, support, and legal or tax records. After that it is deleted or anonymised.

7. Security

We take reasonable steps to protect your information, such as using secure accounts and limiting access. No online system is 100% secure, but we work to keep your data safe.

8. Your rights

You can ask us to see, correct or delete your personal information, or withdraw your consent for marketing messages, at any time. Contact us using the details below and we will respond within a reasonable time.

9. Children

Our services are meant for businesses and adults. We do not knowingly collect information from children under 18.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with the updated date.

11. Contact / Grievance Officer

Jay Gupta, Vanya AI Solutions
Padmavati Vihar Society, Pataliya Faliya Road, Samarvarni, Silvassa 396230, Dadra and Nagar Haveli and Daman and Diu, India
Phone / WhatsApp: +91 63512 56995
Email: [email protected]
Hours: Monday–Saturday, 10 am–8 pm IST